Product must be returned to us within 7 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
Once the Product is received by the company successfully, Vanaha will instantly initiate the refund to your source account or chosen method of refund.
Refund and Cancellation for Service Provider Company:
Due to the nature of service providers, “NO REFUND” and “NO CANCELLATION” will be entertained once the payment has been made.
Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained. However, return is possible for all orders/products.
OR
Customers can CANCEL an order only before the order has been shipped/dispatched. After the product(s) have been shipped, the customer Can not cancel the order. However, return is possible for all orders/products.
Vihang Valley ships its products to almost all parts of India. Orders placed will be shipped within 24 hours. We ship on all days except Sundays and National Holidays.
For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). For other areas, the products will be shipped through Post-Office and may take 1-2 weeks depending on location.
At times, there might be unexpected delays in the delivery of your order due to unavoidable logistics challenges beyond our control, for which Vihang Valley is not liable. We request users to cooperate as Vihang Valley continuously tries to mitigate such instances. Also, Vihang Valley reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) to your source account.
IMAGE REALTY PRIVATE LIMITED
SP Centre, 41/44, Minoo Desai Marg, Colaba
Mumbai - 400005
MAHARASHTRA